A city wide service is offered to Manchester residents who need support to live independently in their own homes. There are many reasons why people need support, from ill health to fear of crime.
First Call Community Alarm operates 365 days 24 hours a day. Your call is answered within seconds by an experienced Contact Officer who can summon help from the 24 hour Response and Installation team, Emergency Services, your Doctor or a nominated relative or contact.
Online Services
Further Information
- Health Information Points
- Information Prescriptions
- Family Service Directory
- Information resources available from Manchester Drug and Alcohol Strategy Team
- Research Governance Framework
- Directorate for Adults, Health and Wellbeing Customer Engagement Strategy
- Your Social Care and Support Survey 2012
- Manchester Common Assessment Framework (MCAF)
- Business Planning and Performance for Social Care
- HealthWatch Consultation
- Children in Need
- Macmillan Information and Support
- Child Protection Procedures
- Your guide to social care for adults in Manchester
- Supporting people
- Parking and Shopmobility
- Paying for social care and support
- Mental health services for people over 18
- Is someone you know being abused?
- Dignity in Care - Information for Social Care Providers
- Self Funders - A Guide to support for adults
- Equip Yourself for Independent Living
- Adaptations to your home
- Manchester Safeguarding Adults Board
- Right to Control
- Deprivation of Liberty Safeguards
- Manchester Safeguarding Standard
- Mental Capacity Act
- Southern Cross Care Homes
- Advice for people with a Severe Mental Health Condition
- Apply for a Community Alarm
- Help for someone being abused or neglected
- Private Fostering
- Directorate for Families, Health and Wellbeing and Children's and Commissioning Services Joint Business Plan 2013-15
- Consultation on Supporting People Investment - 2011
- Consultation on Voluntary and Community Sector Investment - 2011
- Consultation on Changes to Social Care Provision - 2011
- Consultation on Charging for Social Care - 2011
- Fairer Charging Consultation 2011 - Guidance for Completion
- Towards Excellence in adult social care
- Get help to make a complaint about NHS Services
Contact: Contact Manchester - Adults and Children's Social Care
- Email: mcsreply@manchester.gov.uk
- Telephone: 0161 234 5001
- Fax: 0161 255 8266
- Customer Service Centre, Number One, First Street, Manchester, M15 4FN
Contact: Sign Language Video Call
- Telephone: 020 8463 1120
- Visit: http://www.manchester.gov.uk/signvideo
- Sign Video, Manchester