Town Hall Consultation and performance results
Performance management results and complaints, comments & praise in respect of Trading Services, together with results of consultation carried out within Town Hall Services.
Available files
2006 Town Hall Reception Mystery Shopper Survey 27.54 KB PDF- 2005 Mencap Consultation 174.67 KB PDF
- 2006 Conference Office Mystery Shopper Survey 26.86 KB PDF
- 2006 Switchboard Mystery Shopper Survey 27.15 KB PDF
- 2006 Hearing Impaired Survey 94.08 KB PDF
- 2006/7 Comments, complaints and praise received 47.7 KB PDF
- Complaints: What we've done to put things right - Jan - June 2007 34.48 KB PDF
- Performance Indicators Annual Results 2006/7 60.41 KB PDF
- Performance Indicators - Results Q1/Q2 2007/8 85.62 KB PDF
- Comments, complaints and praise - Year end 2006/7 50.3 KB PDF
- Comments, complaints and praise - interim results 2007/8 51.78 KB PDF
- 2006 Town Hall Customer Satisfaction Survey 30.68 KB PDF
