Computers & libraries questions

The online library information resources are generally premium databases for which we pay a subscription fee to access. The terms of subscription normally specify that they be made available to library members or personal visitors to the library only.

If your PIN number is unrecognised please contact us.

I cannot log in to the library eBooks and Audiobooks facility

What is my library PIN?

Users may have to re-authenticate their membership to view some online resources if accessing them via the library catalogue. This will require the user to repeat, or submit simple additional information to the resource provider.

If additional details are required, instructions are provided. For example, the user may be asked to add the prefix MAN to the borrower number at the relevant prompt.

Yes. Usually websites will provide notification informing the user what they may or may not do with the information presented. Generally speaking you will be allowed to make single copies of extracts from these sites. These copies may be saved or emailed to yourself or a friend for personal and study use (many sites provide helpful information about the way to include a citation to an online source in a bibliography). It won't be permissible to make multiple copies of extracts or use any copies for commercial purposes. Most sites will have a link to a legal notices or similar page which should give you more information about such restrictions.

The online reference library resources can be accessed from any PC with an internet connection but they should only be used as sources of information for individual library members and should not be used as teaching resources.

If you have recently joined the library your details may not yet have been passed to Overdrive, the library software supplier - this can take up to five working days.

If you experience any other difficulty in logging in please email libraries@manchester.gov.uk.

Please visit one of our libraries to convert your temporary membership number - beginning UNREG - to full membership.

If you experience any other difficulty in logging in please email libraries@manchester.gov.uk.

The eBooks available from the Manchester Libraries download service are presently not compatible with the Amazon Kindle device. They are supported by most other eBook readers including Apple and Sony devices.

More information on supported devices

If you have forgotten your PIN please contact us.

What is my library PIN?

Your PIN is your personal identification number. Together with your Borrower Number it is needed to use some online library services.

Unless you have chosen your own PIN, eg. by joining the library online, your PIN code is likely to be a four digit number based on date of birth (eg. 7 April = 0704). You may change your PIN number to one of your own choice by visiting your Personal Record.

• You will need your PIN to view your library account, to reserve items on the library catalogue and to renew your loans
• You will need your PIN to download from our eBook and Audiobook service
• You may need your PIN to view some of the online reference library resources

Please ensure JavaScript is enabled in your internet browser.

Use Options (usually accessible via the Tools menu) to enable JavaScript. JavaScript is normally enabled as the default setting.

If you wish to see an alphabetical listing, it is available at:

www.manchester.gov.uk/info/500140/library_online_services/110/24_hour_library

When using the library eBooks and Audoboooks facility

Audiobooks

Please note that at this time Audiobooks are not able to be returned prior to the end of their lending period

eBooks

Using a mobile device

A return feature has been implemented into the OverDrive Media Console for mobile apps. For full details please see:

http://www.overdrive.com/Software/OMC/faq.aspx#question-04b

Using a PC or Mac

1. Open Adobe Digital Editions.

2. Select the 'Library View' icon (in the upper left corner).

3. The Adobe Digital Editions library is displayed.

4. Under the 'Bookshelves' heading, select 'Borrowed'.

5. Click the eBook you want to return.

6. Click the 'Item Options' arrow (in the upper left corner of the selected eBook).

7. Select 'Return Borrowed Item'.

8. Click 'Return' to verify that you want to return the title. The eBook is then returned to the library collection.

Please note: the eBooks available from the Manchester Libraries download service are presently not compatible with the Amazon Kindle device.

They are supported by most other eBook readers including Apple and Sony devices.

More information on supported devices