Library Online Services FAQs
- Why must I authenticate my library membership in order to use the online reference library?
- What do I do if my library PIN is unrecognised?
- I have been prompted for additional log in information while trying to use the online reference library
- Do copyright restrictions apply to the online reference library?
- Can the online reference library be used in schools and colleges?
- I cannot log-in to the library eBook and Audiobook facility
- I have received the message Not a valid account when using the library eBook and Audiobook service
- Can the library eBooks be read with the Amazon Kindle?
- I have forgotten my library PIN
- What is my library PIN?
- I cannot see the drop-down menu items within the online reference library
- Can I return eBooks and Audiobooks before their expiry date?
- Which devices are compatible with the eBook and Audiobook service?





