Rubbish or recycling missed collection.

If your rubbish or recycling bin has not been collected on your normal collection day, check you left it in the correct place for collection, before 7am.

If you put anything in your bin, box or bag that shouldn't go in, it may not be emptied, if this happens we will put a notice on the bin, box or bag to let you know about the problem.

Find out more information about recycle your waste correctly.

We do our very best to ensure all bins are emptied and returned to your property on collection days.

From time to time things may go wrong for a variety of reasons, such as we don't empty your bin or we don't return your bin to your property or we damage your bin.

Tell us about these bin collection issues.