How to use the Digital TV service

You can now access local information and Council services using your television remote control thanks to the Manchester City Council Digital TV service.

The Council is committed to improving access to services and Digital TV provides you with another way of getting in touch.

This free service offers instant access to Council information 24 hours a day, seven days a week from the comfort of your own home.

It is available if you subscribe to Sky TV or Virgin Media and can be accessed via your remote control. The service is also available on any web enabled mobile phone, Nintendo Wii or PC.

The service is completely free to use and allows you to:

• report public inconveniences such as; potholes, broken street lights and graffiti
• request services such as; benefits information, library renewals or a blue badge application

In addition to council services you can also plan journeys and access transport information using a service created by Transport Direct, as well as search for jobs locally or across the country using the Job Centre Plus database.

How to access the service

You can access this new service by following the simple instructions below specific to your digital TV service provider. We are constantly looking to improve our services, so if you have a comment or suggestion, please let us know using the quick feedback form available through the service.

SKY
Go to channel 539
press the RED button

VIRGIN
Press the Interactive button
Select News & Info
Select Looking Local

MOBILE
Insert the following url into your web browser
http://www.lookinglocal.gov.uk/manchester or text your postcode to 07786203957

Wii and PC
Insert the following url into your web browser:
http://lookinglocal.gov.uk/

iPhone and iPad
You can download a free app that provides full access to the digital tv services. Visit the Apple iTunes store and search for 'Looking Local'.

Android
You can also download the free app for Android smartphones from the Android Market