Manchester City Council

Manchester Arena attack

Manchester is sharing its sympathy and our thoughts are with everyone affected, especially those who have lost loved ones or been injured and traumatised.

Sign the online book of condolence.

×

The Council & democracy Our promises to you

Dealing with written enquiries

  • you will receive a full reply within 10 working days or an explanation as to why a reply may take longer
  • our reply will be helpful, informative and we will use plain language
  • we will give you a contact name and direct telephone number of the person dealing with your letter
  • if you have asked us to send you some information or an application from, we will send these out the same day by 2nd class post
  • if you have written a letter of complaint, this will be dealt with under the Corporate Complaints process.

Was this page helpful?

Was this page helpful?

;