Overview of support for adults

Your starting point for finding the right social care service is to speak to someone at Manchester City Council's Directorate for Adults, Health and Wellbeing.

The easiest way to get in touch is to ring our Contact Service for Social Care on 0161 234 5001. You can also use our web referral form to contact us. If it's easier, you can get a friend or relative to contact us on your behalf.

The Contact Service provides a SMS text message service for enquiries, concerns or for help and advice. Text us on 07860 003160. 

If you use a textphone, you can use the TypeTalk service by dialling 18001 0161 234 5001.

When you get in touch, we will ask you some questions about yourself to begin to assess your needs according to criteria set out by the Government. You can read more about these criteria in our Fair Access To Care Services pages. You may want to ask for the help of an advocate. This is someone who can help who is independent of the Council. An advocate can be a member of your family or a friend, or someone from a voluntary sector organisation.

You are also entitled to an assessment if you are a carer. The carer's assessment will cover many things, including employment, lifelong learning and your wish to take part in leisure activities. See our Carers Information for more details.

If we can't provide you with services ourselves, we will give you details of other services that may be able to provide some help.

If you want to pay for your support yourself, we can still help you to assess your needs and assist you to find services that can help.

You can also find details on our online service directory, MyManchesterServices.

You can download the information on these pages as a booklet for printing, if you need to.