Getting your views about HealthWatch
HealthWatch is a new, independent consumer champion created to gather and represent the views of the public and strengthen the patient and public voice. If people want complaints or issues raising, HealthWatch can be their advocate.
The aim of local HealthWatch will be to give citizens and communities a stronger voice to influence and challenge how health and social care services are provided within their locality. Local people should be at the centre of how services are planned, designed and delivered in health and social care across Manchester. This includes GPs, dentists, pharmacies, hospitals, mental health services, care homes, day centres, and personal care at home. By April 2013 a new organisation called 'HealthWatch Manchester' will be set up to support this. This will take over from the Local Involvement Network as the way people aim to shape their local health and social care services.
What will HealthWatch do?
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Ask the people of Manchester for their views about the services they use
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Tell people what health and social care services are available locally and how to access them
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Give people help and support when making a complaint about health and social care services
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Help make local services better
We ran a 12-week consultation, from the 2nd July to the 24th September 2012, asking people what they want from the new organisation and what they'd like to see. Thankyou to all the people who took part.
The report of people's views about Healthwatch is available here.