Manchester City Council

People & communities Nationality Checking Service

What is the Nationality Checking Service?

The Nationality Checking Service is a partnership between the Home Office Nationality Group and Manchester City Council. The service ensures that applications for British citizenship are completed correctly.

Important documents which need to accompany the application form will be checked, copied and certified so applicants can keep the originals. (Please note: from 15 May 2014, we now have to send your original Life in the UK test certificate to the Home Office) Completed applications will then be forwarded to the Home Office by secure post. (For up to date information on applying for British Citizenship, including what documents you need to provide, please see the British Citizenship pages of the website)

Correctly completed applications tend to be resolved more quickly than those that are incomplete.


The nationality checking service is by appointment only.

All appointments are held at the Manchester Register Office

To make an appointment please contact our citizenship team on 0161 234 5005.

Due to high demand for appointments at the moment, this telephone line is currently very busy.  We apologise if you have difficulty getting through to us.  We are in the process of putting more resources in place to improve our ability to answer all telephone calls faster. In the meantime, if you have a problem contacting us by telephone, you can e-mail us at , giving us a telephone number we can contact you on, and we will try to phone you back as soon as possible.

The office is open for NCS appointments Monday - Friday 9.00am to 4.30pm.

We are closed from 2.30pm on the first Tuesday of each month, for staff training.

Advice about nationality

The citizenship / nationality checking service team will not be able to provide advice about nationality.

For information about nationality, please see the British Citizenship pages of the website

Changes to nationality policy around breaches of the immigration rules.

Where an applicant has been in breach of the immigration laws, the Home Office have previously looked at the breach as a residence issue and have often waived the breach. However, the Home Office now treat such a breach of the laws as both a residence issue and a character issue, and it is less likely to be waived. More information about the policy changes can be found on the website. (Annexes B and D)

Changes to the knowledge of language and life in the UK requirement for settlement and naturalisation

From 28 October 2013, there will be two parts to the Knowledge of Language and Life in the UK (KoLL) requirement, both of which must be met by all applicants for settlement and naturalisation, unless the individual is exempt.

From this date applicants will be required to:

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