Manchester City Council

Some services may be unavailable

Between 8pm and midnight on Thursday 26 May, some services may not be available because of essential maintenance.

Services that may be affected.


Benefits & Support Benefits: contacts, appointments and reception points

Contact us

Make an appointment

You can make an appointment to see a benefits adviser at:

  • our Customer Service Centre on the Ground Floor of the Town Hall Extension - please use the Mount Street entrance. The full address is Ground Floor, Town Hall Extension, Albert Square, M60 2LA. It is open Monday to Friday between 9am and 5pm.
  • one of these local libraries: Chorlton, Longsight, North City, Withington or Wythenshawe Forum.

Phone 0161 234 5003 between 9am and 6pm, or arrange an appointment online.

Collect or hand in forms or documents

At most of our reception points you do not need an appointment to hand in forms. Staff will check and copy your documents and return them to you straight away. 

You don't need an appointment to collect a form.

Find your nearest benefits reception point.

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