Benefits and support We sometimes overpay your Housing Benefit or Council Tax Support

If you don't understand why you've been overpaid

You can ask us for more details if you don’t understand the letter. You have a legal right to ask us for the reasons for our decision.

If you don't agree  you can ask us to look at it again or you can appeal .

If you give us new information that means you are entitled to more Housing Benefit we will 'offset' the extra money against your overpayment. Your may owe less or nothing at all.

If you give us new information that means you are entitled to more Council Tax Support we will send you a new bill showing that you have less Council Tax to pay.

We will write and tell you our new decision

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