Manchester City Council

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Planning & regeneration The Home Improvement Market and Cowboy Builders

Complaints about Builders

One of the most frequent complaints heard by Trading Standards Officers is in respect of poor workmanship and even outright deception caused by cowboy builders. The home improvement market provides a target for those builders who take advantage of building owners and bring the whole industry into disrepute.

Before you undertake building work you need to have a clear written understanding of the extent of work to be carried out. The price you agree to pay should be linked to a full and detailed description of the work.

Agree start and finish dates and methods of payment. Be very cautious if finances are requested prior to work being carried out

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