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Business & investment How your business rates are worked out

Rateable value, revaluation 2017, and how to check, challenge and appeal your rateable value

Your rateable value

All non-domestic properties have a rateable value set and maintained by the Valuation Office Agency (VOA) which is an agency of HM Revenues and Customs. The rateable value of a property is based on an assessment of the annual rent that the property could rent for on the open market at a fixed valuation date. A revaluation normally takes place every five years. For a full list of rateable values see the list of business rates valuations.

The rateable value may change if any physical changes are made to your property, for example, building or demolishing an extension. You must report changes to us immediately.

As owner or ratepayer, you can check and challenge the rateable value of your property and if you are still not satisfied you can appeal to the Valuation Office Agency.

Business Rates Revaluation 2017

Until 31 March 2017 rateable values were based on a valuation date of 1 April 2008.
From 1 April 2017 rateable values will be based on the valuation date of 1 April 2015.

The Check, Challenge and Appeals Service.

How to check, challenge and appeal your rateable value with the Valuation Office Agency.

This service is designed to get changes made quickly without there being an automatic need for an appeal. Check and challenge allows you to check and confirm or update the details of your property. Following a check, if you think the valuation is wrong, you can submit a challenge or request changes. Following a challenge, if you are still not satisfied you can appeal.

The process is free of charge. Please give clear reasons for your challenge or appeal, and include the address and postcode of any other property you are comparing yours with.

If you do not have web access please ring the VOA on: 03000 501 501
or write to the VOA at:
Check & Challenge Service
PO Box1827
Shirley
SO15 9HH

Transitional arrangements - revaluation 2017

When a revaluation takes place there may be significant changes in your rateable value, due to increases or decreases in property values in the period since the last revaluation. In order to phase in these changes, there is a scheme in place to limit either the increase or the decrease in your business rates charge after the revaluation has taken place. These transitional calculations are carried out automatically and if applicable - any changes will be shown on your bill, and will continue to apply each year until the full amount becomes due.

The transitional scheme only applies to the charge based on the property at the time of the revaluation. If any changes are made to the property after the revaluation date, the scheme will not apply to the part of the charge that relates to the increase in rateable value due to those changes. 

Contact us if you want more information.

Rating advisers

Ratepayers do not have to be represented in discussions about their rateable value or their rates bill, and appeals against rateable values are free of charge. However, should you wish to be represented, you should be aware that members of the Royal Institution of Chartered Surveyors and the Institute of Revenues, Rating and Valuation are qualified and regulated by rules of professional conduct designed to protect the public.

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