What you think matters to us
The Council holds a rolling telephone survey, conducted by an independent social research company called Enventure Research.
This survey lets us know your thoughts on what it's like where you live so we can be certain we are dealing with the issues that concern and matter to you.
The telephone survey asks for your opinions about aspects of the quality of life in your local area such as community safety and local services.
The findings from this research are used to see how well Manchester City Council and its partners are delivering services and to help us decide what needs doing differently in the future.
Advantages of the telephone survey include:
- Response rates tend to be better than to postal surveys, especially in urban areas with young age profiles like Manchester;
- The sample can be managed better by using quotas to make sure all demographic groups are well represented;
A rolling survey provides the Council with up to date information to help us continually improve our services;
Some questions can be changed periodically to focus on seasonal or topical issues;
The target number of responses in certain geographical areas can be increased when necessary.
Some important facts for your peace of mind:
To make sure we speak to a good cross section of people across Manchester we will ask you your age, gender, ethnicity and employment status;
Your answers are anonymous and won't be attributed to you as an individual;
The Council will not ask you to provide any personal details in a telephone survey (unless you choose to opt-in to future Manchester City Council consultation events). If you are asked for any other details, do not proceed.
Please note: we are not currently running resident telephone surveys.