Manchester City Council

The Council & democracy Complaints Performance

We produce statistics to show the number of complaints we received at each stage of our complaints procedure and the percentage that were upheld. Upheld or partially upheld means that, after we investigated, it was considered that we were at fault.

We have a three stage complaints process

Performance Statistics

The Ombudsman will publish every council's performance in the Annual Review. See our performance.

    Was this page helpful?

    Was this page helpful?