Manchester City Council

Crime, antisocial behaviour & nuisance Crime prevention

Personal safety and robbery

Protect yourself and your property. Here are a number of simple steps to take whilst you're out and about:

Mobile phones - see the advice

Credit cards

  • Keep your cards separate from your chequebooks
  • Never let them out of your sight or pass on your PIN.
  • Don't leave them behind the bar or counter - staff could copy your details.
  • When using your PIN in a shop, bar, garage or restaurant, be aware of anyone looking over your shoulder.
  • If your credit cards are stolen, call your bank or credit card company to cancel them immediately. Don't wait until you get home You should find a 24-hour emergency number on your statement and on some cash machines.

Keep safe on the move

  • Carry your bag close to you with the clasp facing inwards. Keep it zipped up, and make sure your wallet or purse can't be seen
  • Don't carry large amounts of cash
  • Spread your possessions about. Keep your mobile phone separate from your purse, and your keys separate from your credit card
  • Cover up any expensive jewellery and if you must carry valuables, be discreet. Talking on your mobile, wearing headphones  or carrying a laptop all show thieves you have things worth taking
  • Have your house keys ready so you can get in the front door quickly - and carry them on you, not in your bag

ATMs (cash machines)

  • If you need to use cash machines, do so during the day and use machines inside banks if you can.
  • If not, choose ones on a busy street with good lighting. Cover the keyboard with your free hand so that no-one can see the number you enter.
  • If someone starts distracting you or stands close by, cancel the transaction and walk away. If you have withdrawn any cash, put it away immediately and be aware of anyone looking over your shoulder or standing too close to you.
  • Be on the lookout for raised keypads or unusual fittings at an ATM. This can be a sign that skimming devices that read card details and PIN numbers have been fitted to the machine. Report such sightings to the police and/or bank immediately.

Remember: You can register your valuable belongings for free using the Immobilise website.

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