Manchester City Council

The Council & democracy Research and Intelligence Database

Privacy notice

Sharing your information

Several local public service organisations are involved in a new approach to service delivery including:

  • Manchester City Council
  • Education
  • Greater Manchester Police
  • Department for Work and Pensions
  • Registered Social Landlords

What your information is used for

To evaluate the new approach and deliver improved services to you, your information will be used to get a fuller picture of what you or your family’s needs are. It will also be used to improve the services you receive, to help us understand, which public sector services you use, and how often you use them.

Your information will be collated and stored on a secure server by Manchester City Council. This information will then be cross-matched. To understand whether the services are working, researchers need to match the personal data of individuals and families with information from public agencies, both locally and nationally.

This will include (but not limited to) organisations such as:

  • Department of works and pension
  • Police
  • National Health Service
  • Ministry of Justice
  • Probation services
  • Schools
  • Youth offending
  • Job Centre Plus

Access to information

Access to the information will only be given to staff that have undergone the relevant training and to the partner organisations locally and nationally that have a reason to see it and in accordance with the data protection Act. All evaluation reports will be fully anonymised.

How long will the data be kept?

Information from our system will be kept for ten years.

Who can share the data?

Information will be shared between the organisations involved.

Could the information be shared without your permission?

There are certain occasions where information can be shared without consent. For example, where a serious crime has or may be committed or where there might be a child or adult at risk.

Research and Intelligence Database 2015

Your rights

Your information is protected by the Data Protection Act 1998. This means that the information will only be used for the reasons we have stated. It will be kept safe and secure. You can request a copy of the information kept about you but you may have to pay a fee to do so.

Your privacy

We will not give out any information about you to third parties without consent or as permitted by law.


Consent is when you agree or give permission. By agreeing to accept support and receive a service, you are expressly giving permission to share your personal information. In particular, this means that you are giving explicit consent to share data, including that which could be sensitive personal data.

What type of information could be shared?

Personal Information includes:

  • Basic Information: This means name, address, gender, date of birth, school attended, GP clinic, parent or primary carer, staff members involved in working with you and your family.
  • Additional Information: This means any needs you have and how they may be met, any services that have been provided to you and your family and it may include other relevant ‘sensitive’ information for example ethnic origin, physical health, mental health, offences alleged or committed.
  • Historic Information: The above basic and additional information from dated back to 2010.

Services that could share your information:

  • Manchester City Council including:
    • Adult services
    • Children services including social care
    • Education services including schools
    • Scrutiny task and finish group
  • National Health Service including:
    • Health visitors/ GPs / Consultant 
    • Hospital visits 
    • School nurse 
    • Emergency Admissions 
  • Greater Manchester Probation Trust
  • Registered Social Landlords including (but not limited to):
    • Northwards Housing 
    • Southways Housing 
    • City South Housing 
    • Eastland Housing 
    • Willow Park Housing 
  • Greater Manchester Police
  • Department for Work and Pensions
  • Youth Offending Team
  • Other planned and unplanned intervention service providers

Research and Intelligence Database 2015

National government agencies and their research partners for the purposes of undertaking research


If you have any further questions about how your information will be shared and used, please contact:

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