Manchester City Council

Crime, antisocial behaviour & nuisance Domestic abuse - help and support

What to do in an emergency

If there is an immediate threat of violence:

  • phone 999, or get someone else to phone immediately
  • move to a safe place: avoid the kitchen, and stay near a door
  • if in doubt, get out!

Then, as soon as you can:

  • contact the Manchester Women's Domestic Violence Helpline: 0161 636 7525 (Monday-Friday, 10am-4pm); or
  • the National Domestic Violence Helpline: 0808 2000 247 (24 hours-a-day, seven days a week)
  • consider getting our help with legal action to stop the violence

If you need to get out

If you need to get out of your home, you can use our 24 hour emergency service for homeless people. We can arrange temporary accommodation and help you assess your choices.

  • if you are a woman with no children (and not pregnant), phone: 0161 219 6050
  • if you are pregnant or have children, phone: 0161 224 6452
  • if you are a single man, phone: 0161 234 1045

Doing this does not mean you have to move out permanently. We prefer to help people stay in their own home, and remove the violent person if possible.

Thinking ahead

If your situation is not an immediate emergency, but might become one; keep these things in a safe, accessible place:

  • a print-out of this page
  • any other useful contact phone numbers and addresses
  • cash for taxi, bus or train
  • spare keys for the car or house
  • a change of clothes, and essential documents
  • a plan of where to go and how to get there

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