Reporting floods
How to report flooding
Advice on how to prepare your home against flooding can be found on the Environment Agency website (external link).
The Council is responsible for routine highway gully emptying and emergency clearance of highway gullies and drainage when flooding occurs.
If you want to report flooding, please call the relevant department depending on where the flood is:
Manchester Housing land
Call Manchester Housing on 03000 112211 (24 hour service). Bursts or leaks within a council property from a water supply should be reported to United Utilities 08456 020406.
In a Manchester park
Please call Manchester Leisure on 0161 953 2450
In a Manchester school
Please call Manchester Education on 234 5000
Burst water mains on roads
United Utilities - 0845 602 0406
Public sewers and dirty water
United Utilities - 0845 602 0406
Flooding can pose a serious hazard to lives and property. By taking simple precautions you can minimise the damage caused by flooding.
Most of the reservoirs in Manchester are managed by utility companies but under the terms of the Reservoirs Act, 1975 the responsibility for safety enforcement lies with the Environment Agency. There is one exception in Manchester and this is the Heaton Park Boating Lake, which is managed by Manchester City Council.
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