Freezer breakdown
If you are a commercial business and have a freezer breakdown there are a number of things you should do to ensure food safety.
What can you do
Try to find out how long the freezer has not been working. Most freezers are well insulated, and if low risk items are still frozen this will not be a problem. Certain high risk foods (such as meat, fish and egg products) should not be re-frozen but may be acceptable for immediate use, provided that they have defrosted very recently and are going to be thoroughly cooked.
Ready-to-eat high risk food from a freezer breakdown should not be re-frozen or used for human consumption.
If you are in any doubt at all it is best to throw the food away.
It may be possible to claim against your business insurance if you are covered for such losses.
What we can do
If you have a large quantity of affected food we will be able to provide advice on preventing dangerous food from getting back into the food chain.
Should we need to visit to assess the condition of food (usually at the request of an insurance provider) there may be a charge for this service.
Legislation