Manchester City Council

Environmental problems Food Hygiene Rating Scheme

Standards of food hygiene

The Food Hygiene Rating Scheme is a joint Food Standards Agency and Local Authority initiative which will provide consumers with information about standards of food hygiene in catering premises such as restaurants, shops, bars, cafés, schools, hospitals and shops across out the country.

There are over 5000 premises eligible for the scheme within Manchester.  However not all food businesses have been inspected and added to the scheme.

Scores are awarded for food hygiene compliance, structural compliance and confidence in management in-line with the Food Hygiene Rating Scheme 'Brand Standard', more guidance on Food Hygiene Rating Scheme.

Premises are not rated against the quality of the food they produce.

What can you do  

As the food business operator, if you are not happy with the food hygiene rating awarded to your business, complete the Food Hygiene Rating Scheme form and request:

  • the right to reply, allowing you to outline the actions you have taken following an inspection;   
  • revisit to re-score the business if you have taken action to rectify the non-compliances identified at the time of inspection; 
  • appeal the food hygiene rating given following your inspection if you do not agree with the rating. You have 21 days (including weekends and bank holidays) from the date of receipt of the notification letter to lodge an appeal;.  
  • follow up an recent appeal decision.  

What we can do  

We will review your comments and if sufficient evidence is provided a further unannounced visit and inspection will be carried out.  

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