Manchester City Council

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Health & wellbeing HealthWatch

Have a say in how health and care services are run

Do you have views about, or experience of health and social care services in Manchester that you want to share?

Do you require independent information about the health and social care choices that are available to you?

Healthwatch Manchester is an independent organisation, funded by Manchester City Council, which helps patients and service users make sure that their views and experiences are gathered and used to improve services.

Trained staff can advise on health and social care consumer rights, signpost people to appropriate services and provide a link to advocacy support where people want to complain about an NHS service.

Visit the HealthWatch Manchester website for more information, or call 0161 830 2070.

Background

Healthwatch Manchester has replaced the Manchester LINk (Local Involvement Network) as the principal source of support for the involvement of Manchester residents in the commissioning, provision and scrutiny of health and social care services, in line with the Health & Social Care Act 2012.

This change adds weight to the voice of patients & service users through the establishment of an independent HealthWatch organisation with its own legal identity, direct representation on the Manchester Health & Wellbeing Board, a strengthened statutory role in the preparation of the Joint Strategic Needs Assessment and the Joint Health & Wellbeing Strategy.

This new organisation is commissioned by Manchester City Council and our delivery partner is Manchester Citizens Advice Bureau.

 

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