Manchester City Council

Health & wellbeing Care Act 2014

The Care Act helps to make care and support more consistent across the country.

Care and Support

Care and Support is the term used to describe the help some adults need to live as well as possible with any illness or disability they may have. It can include help with things like getting out of bed, washing, dressing, getting to work, cooking meals, eating, seeing friends, caring for families and being part of the community.

It might also include emotional support at a time of difficulty and stress, helping people who are caring for an adult family member or friend or even giving others a lift to a social event.

Care and support includes the help given by family and friends, as well as any provided by the Council or other organisations.

Your wellbeing

Many of us will need care and support at some point in our lives and most people will pay at least something towards the cost of their care. The national changes were designed to help you plan for the future and put you more in control of the help you receive. Any decisions about your care and support will consider your wellbeing and what is important to you and your family, so you can stay healthy and remain independent for longer.

You could benefit from the changes if you:

  • receive care and support
  • support someone as a carer
  • are planning for future care and support

What is changing?

In April 2015 the government introduced:

  • A new national level of care and support needs to make care and support more consistent across the country, alongside new procedures to help people move from one council area to another more easily.
  • Improved support for carers
  • Deferred payment agreements for care costs.

Many of these new requirements are things that we've been offering in Manchester for a while. See what help we can offer you now.

Watch a British Sign Language (BSL) video about the Care Act on YouTube.

Key changes

Needs and Eligibility

In April 2015, the way care and support needs are assessed in England changed, meaning that decisions made about the help you receive consider your wellbeing and what is important to you and your family.

For the first time, there is a national level of care and support needs that all councils will consider when we assess what help we can give to you. This may result in you being eligible for care and support, and will make it easier for you to plan for the future.

Whatever your level of need, we will be able to put you in touch with the right organisation to support your wellbeing and help you remain independent for longer.

You can watch a British Sign Language (BSL) video about needs and eligibility under the Care Act on YouTube.

Support for Carers

In England, millions of people provide unpaid care or support to an adult family member or friend, either in their own home or somewhere else. 

'Caring' for someone covers lots of different things, like helping with their washing, dressing or eating, taking them to regular appointments or keeping them company when they feel lonely or anxious.

If this sounds like you, you may be able to get more help so that you can carry on caring and look after your own wellbeing. You can find out about services for carers, including financial support.

You can watch a British Sign Language (BSL) video about Support for Carers under the Care Act on YouTube.

Deferred Payment Agreements

From April 2015 deferred payment agreements are available across England.

This means that people should not have to sell their homes to pay for care, as they have sometimes had to do in the past.

A deferred payment agreement is an arrangement with the council that will enable some people to use the value of their homes to pay for care, if they own them. If you are eligible, we will help to pay the care home bills on your behalf. You can delay repaying us until you choose to sell your house, or until after your death.

We have updated our existing Deferred Payments Policy to reflect this. We will be consulting on further changes to the Deferred Payments Policy over the coming months.

You can watch a British Sign Language (BSL) video about Deferred Payment Agreements on YouTube.

Cap on Care Costs

It was initially proposed that under the Care Act there would be changes to how much people pay towards their care from 1st April 2016. This was called the 'cap on care costs' and involved protection from unlimited care costs. This has now been postponed by central government and the changes will not happen before April 2020.

Further Information

You can get the most up to date information about the national position, and see some Frequently Asked Questions about these issues, on the GOV.UK website.

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