Registration Service - Service Standards
Registration Service - Service Delivery Plan
We produce an annual Service Delivery Plan which describes the service we intend to provide over the year, and contains details of our current plans for improving customer service standards.
The Service Delivery Plan is published in April each year.
Contents of Registration Service - Service Standards
- Our staff
- Office environment
- Support for our customers
- Response times
- Access to our services
- Monitoring our performance
- Registration Service - Service Delivery Plan (this page)
