Trading Standards work in partnership with Citizens Advice Bureau to improve the service provided to consumers with complaints or enquiries.
They offer advice which is supported by local authorities, providing clear practical advice to help sort out problems and disagreements with suppliers of goods or services.
For example, problems with overcharging, faulty goods and dodgy workmanship, you can also report dishonest traders and scams.
What you can do
For advice and information on a wide range of consumer problems visit the Consumer advice section or you can contact us via the Citizens Advice Consumer Helpline - you can also make a complaint online.