HIV Consultation
Consulting with Service Users and Providers
Manchester City Council has recently run a consultation about HIV Social Care Services in Manchester. This consultation is now closed. We are collating the results and will publish summaries of our findings, along with what we intend to do as a result of this feedback, here, in due course.
Why have we done this consultation?
We want to make sure that service users have a positive experience of services and feel their needs are being met.
We want to find out why some people don't use services.
We want to make sure the HIV Social Care Commissioners are aware of the views and experiences of service users and carers.
We want to identify any gaps in services and develop a plan to address these gaps.
What will happen as a result of the consultation exercise?
There is a strong commitment to listening to your views but it doesn't mean that everything you ask for will happen.
- Some things can be changed and we will work with others to make changes.
- We may not be the people who make the decisions about the issues you have raised. We will talk to the people who do about what you have told us.
- We may not agree with you but we will tell you our reasons.
- We may be obliged by Central Government to provide a service in a certain way.
- We have to prioritise because we only have a limited budget.
What difference will it make?
A Steering Group will draw up an Action Plan based on what you have told us.
The Consultation Worker will highlight any issues raised at the HIV Service Providers Forum.
You can raise issues yourself with the project you use.
A final report, which you can have access to, will be produced. This will include the action plan for what will happen next.





