Contact the Benefits Service

To collect a claim form or to hand in filled-in claim forms and get supporting evidence checked and copied - call at the following offices (except at Southway Housing Trust and Adactus Housing Association where you need to phone for an appointment first - see below). You will get a receipt for your filled-in form.

• Adactus Housing Association
  (their reception point is only for Adactus tenants. You must make an appointment.)
  South Area Office
  Parkway 5
  Princess Parkway Business Centre
  300 Princess Road
  M14 7HR
  Please phone 0161 232 6030 between 8 am and 6 pm Monday to Friday for an appointment 
• Chorlton Library
  Manchester Road
  M21 9PN 
  Open Monday and Friday 9 am until 4.30 pm
  Tuesday and Thursday 9 am until 7.30 pm
  Saturday 9 am until 12.30 pm and 2 pm until 4.30 pm
  Closed on Wednesdays
• City South Manchester Housing Trust
  Turing House
  Archway 5
  Hulme
  M15 5RL
  Open Monday and Thursday 8.30 am until 4.30 pm
  Tuesday and Friday 9 am until 4.30 pm
  Wednesday 9 am until 5.30 pm

• Customer Service Centre
  This is at Number One First Street
  (junction of Whitworth Street West and Albion Street) in the city centre
  (for satellite navigation systems please use M1 5DE) 
  Open 8 am until 5 pm, Monday to Friday

• Irwell Valley Housing Association
  (their reception point is only for tenants of Irwell Valley Housing Association)
  Paragon House
  48 Seymour Grove
  Old Trafford
  M16 0LN
  Open Monday to Friday
  9 am until 5 pm

• Manchester Methodist Housing Association
  (their reception point is only for tenants of Manchester Methodist Housing Association)
  Southern Gate
  729 Princess Road
  West Didsbury
  M20 2LT
  Open Monday to Friday 9 am until 5 pm

• Mosscare Housing Association
  (their reception point is only for Mosscare tenants. You must make an appointment.)
  101 Great Western Street 
  Moss Side
  M14 4AA
  Please phone 0161 226 4211 between 8.30 am and 4.30 pm Monday to Friday to make an appointment

• Parkway Green Housing Trust
  Parkway Green House
  460 Palatine Road
  M22 4DJ (Wythenshawe)
  Bowland Road Office
  137 Bowland Road
  M23 1LE
  (Wythenshawe)
  Both offices are open Monday, Tuesday, Thursday and Friday 8.30 am until 4 pm
  Wednesday 8.30 am until 2 pm

• People First Housing Association
  (their reception point is only for tenants of People First)
  3rd Floor
  No. 1 City Road
  City Road East
  M15 4PN
  Open Monday to Friday 9 am until 5 pm

• Places for People
  (their reception point is only for tenants of Places for People)
  179 Royce Road
  Hulme
  M15  5TJ
  Open Monday to Friday 9 am until 5 pm

• Southway Housing Trust
  (Their reception point is only for Southway tenants. You must make an appointment.)
  Aspen House
  825 Wilmslow Road
  Didsbury
  M20 2SN
  Please phone 0161 448 4200 between 9 am and 4 pm, Monday to Friday, for an appointment

• Willow Park Housing Trust
  Willow Park House
  8 Poundswick Lane 
  M22 9TA
  Open Monday to Friday 10 am until 5 pm
  Portway Office
  294 Portway
  M22 1TG
  Open Monday, Tuesday, Thursday and Friday 10 am until 5 pm
  Wednesday 10 am until 2 pm

• Withington Library
  410 Wilmslow Road
  M20 3BN
  Open Monday and Wednesday 9 am until 7.30 pm
  Tuesday and Friday 9 am until 4.30 pm
  Saturday 9 am until 12.30 pm and 2 pm until 4.30 pm
  Closed on Thursdays

• Wythenshawe Forum Library
  Forum Square
  M22 5RX
  Open Monday and Tuesday 9 am until 7.30 pm
  Wednesday and Thursday 9 am until 4.30 pm
  Saturday 9 am until 12.30 pm and 2 pm until 4.30 pm
  Closed on Fridays