Manchester City Council

Benefits & Support How we pay your benefit

Housing Benefit

Manchester Housing tenants and Northwards Housing tenants

We always pay your Housing Benefit straight into your rent account. We will pay it once a week on Tuesdays.

Housing Association tenants

  • We can pay your benefit directly into your bank account every four weeks or every two weeks (we pay at the end of the period that the payments are for); or
  • We can send your benefit straight to your landlord every four weeks (we pay at the end of the period the payments are for):
    • if you ask us to; or
    • if you owe eight weeks' or more rent; or
    • if we decide it's in your best interests to do so.
  • We can't pay your landlord every two weeks.

Private tenants

If you have been receiving Housing Benefit continuously since before 7 April 2008 you usually have a choice about how we pay your benefit:

  • We can pay your benefit directly into your bank account every four weeks or every two weeks (at the end of the period the payments are for); or
  • We can send your benefit straight to your landlord every four weeks (at the end of the period the payments are for). As long as we are satisfied that your landlord is acting properly over benefit matters we will pay them direct:
    • if you ask us to; or
    • if you owe eight weeks' or more rent; or
    • if we decide it's in your best interests to do so.
  • We can't pay your landlord every two weeks. 

If you are getting Housing Benefit under the Local Housing Allowance rules, you cannot choose how we pay your benefit. We must always pay Housing Benefit into your bank account unless there are special reasons that mean we can consider paying to someone else, like your landlord.

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