If you get into difficulty with the payments
If you are struggling to pay your council tax bill, contact us straight away. Don't let the problem get worse.
- email: firstname.lastname@example.org
- ring 0161 234 5002 between 9am and 6pm, Monday to Friday
If you fall behind with your payments, or you are paying late, we will send you a reminder. This gives you seven days to pay.
If you bring your account up to date, but fall behind again, we will send you a second reminder.
If you don't pay or don't keep to an arrangement to pay, you will lose the right to pay in instalments. The full year's council tax becomes due.
The next stage is to issue you with a court summons.
See more detail in our Debt recovery policy.