Manchester City Council

Council tax What happens if you don't pay your council tax?

Enforcement agents

We can send enforcement agents (formerly known as bailiffs) to your home to seize property to raise money towards paying your council tax debt and our recovery costs.

We will send a letter two weeks before the enforcement agent's first visit telling you how much you owe.

You can contact the enforcement agent and offer to come to a repayment agreement. Do this straight away because the enforcement agent's costs will be added to your bill.

We employ the following enforcement agencies:

Equita Limited
42-44 Henry Street
Northampton
NN1 4BZ
Phone: 01604 628 360
Website: www.equita.co.uk

Marston Group Ltd (formerly Drakes Group Ltd)
Bridgeman House
Sun Street
Waltham Abbey
Essex
EN9 1EL
Phone: 0300 456 2773
Email: customercare@marstongroup.co.uk
Website: www.marstongroup.co.uk

Bristow & Sutor
Bartleet Road
Washford
Redditch
Worcs
B98 0FL

Phone: 0871 677 0070
Website: www.bristowsutor.co.uk

JBW Group Ltd
London
EC2A 3WR

Phone: 0330 1070 023
Website: www.jbwgroup.co.uk

Newlyn
59 Clarke Road
Northampton
NN1 4PL

Phone: 01604 633001
Website: www.newlynplc.co.uk

Rundles
The Old Council Offices
53 Northampton Road
Market Harborough
LE16 9HB

Phone: 08456 585030
Website: www.rundles.org.uk

Any enforcement agency acting on our behalf should behave professionally, follow set procedures (including having an internal complaints procedure), and not take inappropriate action.

Enforcement agency code of practice (Council Tax)

 

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