Disputes, conflict and mediation

Everyone wants to live in peace with their neighbours. But what if antisocial behaviour, disputes or different lifestyles causes problems?

Mediation could be the answer. Our independent experts don't take sides; they help find a long-term solution that suits everyone. It's free and confidential.

Disputes between tenants

If you are a private tenant

See Neighbour dispute: we can help

If you are a private landlord

Neighbour disputes can take up a lot of your time and energy. If your tenant is unhappy they'll complain to you, and may move out.

We can help. Hand the case to us, and stop being caught in the middle. Because tenants take responsibility, the solution is usually a lasting one. That means you keep your tenants, relationships improve and the community is more stable.

Disputes between landlord and tenant

Landlords and tenants can fall out over many things: access to the property; who is responsible for what; whether repairs need doing and so on.

Sometimes minor disputes can spiral into major problems. Often it's just a communication problem or a lack of understanding.

We can help find a lasting solution. We'll listen to both sides and not make judgements.

Problems for people living near rented accommodation

Do you live near a property that's rented out privately? Is it causing problems? There may be new people constantly moving in or out. Or there could be noise or minor cases of antisocial behaviour.

We can help. We'll talk to you about the problem, then to the landlord and explain how their management of the property can affect neighbours.

Ask for our help

You must live in the area covered by Manchester City Council. (If you're not sure, check which council collects your Council Tax).

See how to contact us.