Disputes, conflict and mediation

If you and the other person or people agree to mediate, we will start a step-by-step process to a solution that suits everyone . . .

1. Two trained and experienced mediators will visit you at a time that suits you. They'll listen to your point of view and discuss the difficulties you're having.

2. They will meet with the person or people you're in dispute with to hear their point of view too. They won't ask for evidence, take sides, or make decisions for you.

3. The mediators will work with everyone to draw up an agreement to help you live together peacefully in the future. This agreement is purely voluntary - it's not a contract or legally binding.

We'll keep in touch with you during the process. It doesn't cost you anything - just a little time. And if you decide mediation isn't for you, you can stop at any point.

We can arrange for a signer or interpreter to be on hand during the mediation if you need one.

Confidentiality

Whatever you tell us is confidential. But if someone could be in danger, or there are concerns about child protection, we may tell relevant agencies to protect those involved.

Tell us how we did

When your mediation case has finished, please tell us what you think of our service.