Manchester City Council

Manchester City Council

The Council's Service Centre has moved!

The Service Centre has moved from the Town Hall Extension to the new location of Number One First Street.

Find out more about which services are provided by the new Customer Service Centre and how to get there.

Data Protection

How To Access Personal Information Held About You By The Council

What kind of information do Councils hold?

The Council holds a variety of information about people living in the city. For example, records are kept by: Library and Leisure Services, Education, Council Tax, Housing Benefit, Social Services, Planning and other services.

What are the rules about dealing with this information?

The Data Protection Act 1998 gives you certain rights, and also places legal responsibilities on organisations who process personal information about you.

The Act says that organisations collecting and holding personal information must be open about how it is to be used and must make sure that data is:

  • Fairly and lawfully processed
  • Processed for limited purposes
  • Adequate, relevant and not excessive
  • Accurate Not kept for longer than is necessary
  • Processed in line with your rights
  • Secure
  • Not transferred to countries without adequate protection

By law the Council is required to follow these rules.

Council's Data Protection Policy

Further information

Data Subject Access Request Form and Explanatory Notes

If you wish to submit a request for personal information held by the Council about you, please download this form and explanatory notes.

Contact the Council

Contact us or search the A-Z of Council Services.

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