If you have a complaint, you can tell someone from the service that you know and they will try to resolve the problem promptly. If they cannot resolve the problem, they will offer to pass your details to the Customer Care Team to be dealt with under the Social Care Complaints procedure.
If you don’t feel your complaint can be resolved locally, or if local resolution has failed, you can always contact the Customer Care Team directly.
You can contact us by completing a online form.
Email us: email@example.com
Telephone us: 0161 234 3946
Write to us:
Directorate for Families, Health and Wellbeing
P.O. Box 532
You can also see our annual reports of performance for previous years.