Manchester City Council

An Inspector Calls

Actually over the last few years we've had so much inspection in local government which you the Council Tax payer have to fund that it would be more accurate to talk about inspectors-in-residence.

This year we have yet another new system. The CPA is replaced with the CAA and instead of the Council's entire performance being reduced to a score of up to a maximum of four, we will now get a series of green and red flags. I have no doubt that over the past decade or so more rigorous performance management in local government has improved the quality of services across the board and across the country but I struggle to understand why the assessment system has to change all the time, not least because constant change makes it far more difficult to get an objective view of progress over a number of years.

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There are 2 responses to “An Inspector Calls ”

  1. Adele Says:

    I really sympathise with this view and the constant change can be a bit exhausting.

    However CAA is what the sector (both officers and cllrs asked for), which is why it has changed.

  2. Cathie Says:

    I couldn't agree more - it's time we all started auditing the auditors!



The blog of the leader of Manchester City Council, Councillor Richard Leese.

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