1. Summary

    This privacy notice explains what personal information is collected, what it is used for and who it is provided to. It also describes why the Council requires your data, and the legal basis on which it does this.

    This privacy notice relates to the Council’s Finance Department, and provides additional information that specifically relates to this particular service. It should be read together with our general privacy notice, which provides more detail.

  2. What personal information does this service use?

    This service uses personal information, such as name, date of birth, address and financial details.

    This service does not use any special category personal information.

  3. What is your personal information used for?

    The Council uses your personal data for the following reasons:

    • maintaining our own accounts and records
    • charging service users
    • making payments
    • monitoring bank balances
    • managing the financial affairs of vulnerable adult service users where the Council is their deputy or appointee
    • making demographic predictions about service use.
    • fraud prevention and detection, and data matching including the National Fraud Initiative

    The powers to do some of the above come from the following law:

    • to charge service users under the Care Act 2014
    • to make payments to Home Care Providers under the Care Act 2014
    • to make payments to Residential Care Providers under the Care Act 2014 and the Children and Families Act 2014
    • to carry out data matching under the Local Audit and Accountability Act 2014
    • to make payments to foster carers under the Children and Families Act 2014.

  4. What is the lawful basis we are relying on?

    We collect and use this information where it is necessary to perform our public tasks (Article 6(1)(e) of the UK General Data Protection Regulation ‘UK GDPR’).
    Sometimes it may be appropriate to use your personal information for a particular purpose, but it does not fall within one of our public tasks. In these circumstances, we will ask you or your legal representative for your consent to use your information in that particular way (Article 6(1)(a) of the UK GDPR)

  5. Where has the personal information come from?

    We receive information about you from the following:

    • directly from you or your family; and
    • in some cases we may receive information about you from your GP.

  6. Who will we share your personal information with?

    Your personal data is shared securely with the following organisations where it is both necessary and appropriate to do so:

    • the Department of Work and Pensions
    • Home Care providers in the Manchester City Council area, who deliver services to service users in their own home 
    • Residential Care providers nationally, who provide residential, dementia and nursing care to service users 
    • Residential Care Providers for Looked After Children
    • Foster Carers
    • the Court of Protection
    • the Council’s Revenue and Benefits section (to assess entitlement and make payments for Housing Benefit and Council Tax Benefit)
    • internal departments
    • the Cabinet Office as part of the National Fraud Initiative.

  7. How long will we keep your information?

    Our retention schedule sets out how long we keep personal information for.

  8. Your personal information and your rights

    You can find out more about your rights regarding the personal information used for this service.

  9. Contacting us about your data and updates

    If you have any questions or concerns about how we use your personal information, please contact the Council’s Data Protection Officer.

    You also have the right to complain to the Information Commissioner’s Office if you're unhappy about how we process your information.

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