This privacy notice explains what personal information is collected, what it is used for and who it is provided to. The notice also describes why we require your data, and the legal basis on which we do this. This privacy notice relates to our Business Rates Service, provides additional information that specifically relates to this particular service, and should be read together with our general privacy notice, which provides more detail.
What personal information does this service use?
We need to keep case notes in order to support children/young people with special educational needs and their families. We collect and use personal information about children, young people, parents, carers and other family members, such as:
- dates of birth
- phone numbers
- email addresses
We also use the following special category personal information:
- ethnic origin
- special educational need
- health information
What is your personal information used for?
We use your personal data for the following reasons:
- to share with partner agencies to ensure that information, advice and support requested can be delivered
- to plan how we provide our service
- produce reports about how our service is performing
- undertake research and create statistics to inform decisions about how we provide and improve our service for people across Manchester
Where we use your personal information for performance monitoring or research, your personal information is transformed into statistical data so that information cannot be linked back to you.
What is the lawful basis we are relying on?
We only use your personal data where it is necessary in order to perform our tasks and duties as a part of the Local Authority (Art 6(1)(e) of the UK General Data Protection Regulations (‘UK GDPR’)). We may also share your personal data where we are under a legal obligation to do so (Art 6(1)(c) of the UK GDPR) or when you have given consent for this to happen (Art 6(1)(a) of the UK GDPR).
In order to tell you about the services we provide, we will also need to use personal information in order to contact you.
We will only use any special category data where it is necessary to deliver social care services (Art 9(2)(h) of the UK GDPR). We may also use it where it’s necessary to carry out our statutory functions which are in the substantial public interest, (to monitor, plan and evaluate the social care services we provide) (Art 9(2)(g) of the UK GDPR).
Who will we share your personal information with?
We share your personal data with the following organisations when supporting casework, and with your permission, which we request at the start with you:
- Statutory Assessment team
- education caseworkers
- Early Help team
- Admissions team
- educational institutions
How long will we keep your information?
Our retention schedule sets out how long we keep personal information for.
Your personal information and your rights
You can find out more about your rights regarding the personal information used for this service. Your rights apply to the information held by the Council as a data controller, and the information we hold on behalf of the other data controllers.
Contacting us about your data and updates
If you have any questions or concerns about how we use your personal information, please contact the Council’s Data Protection Officer.
You also have the right to complain to the Information Commissioner’s Office if you're unhappy about how we process your information.