Only use this form to tell us about the collection crew being abusive or behaving in a way that is causing danger, for example, driving dangerously. We may get in touch with you if we need more information.
If your query is about bin collections, missing bins, removing large unwanted items etc., you must use the correct form.
Using this form:
When you go through the form, you have about 20 minutes to complete each page. Don't use your normal 'Back' button to return to an earlier question, but use the 'Previous' button on the page you are on. Questions marked * can't be left blank.