People and communities Other ways to contact us

The Customer Service Centre in the Town Hall Extension is not open to walk-in visitors. 

Most council services are available online and you should access these through our website wherever possible.

For other enquiries you can try our switchboard on 0161 234 5000.

If you are concerned for the safety or wellbeing of a child or adult, you can contact our social care service on 0161 234 5001.

If you are calling to report an emergency that is an immediate risk to public safety, please call 0161 223 7222.

For help with homelessness:

In an emergency

Licensing and out of hours complaints

The Licensing and Out of Hours Team operate 7 days a week until 4.30am.

All new cases need to be logged and a case officer will make contact. 

Reporting noise

After 8pm you can report emergency noise or premises trading issues that cause an immediate risk to public safety on 0161 234 5004. 

The team will attend incidents if noise is ongoing and having a significant impact on you within your home. Access to your property may be required to carry out a noise assessment.  

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