Essential maintenance

All customer accounts and most forms will be unavailable from 4pm on Saturday 2 December until Sunday 3 December.


The Council and democracy Women's Night-time Safety Charter - Commitments

Commitment 4 - Support the public

Have a clear written policy and procedure on how your organisation will respond to reports of harassment or assault and what people can expect from any processes.

Make sure that anyone who experiences sexual harassment or assault in a space you are responsible for can report it in a simple, straightforward way.

Offer a range of reporting methods, e.g. in person, email, telephone, or feedback form.

Consider how accessible these methods are and how you can make sure people trust them.

Why is having a clear policy and offering different reporting methods so important?

Having multiple ways to report will make it easier for people to overcome barriers they may be facing around sharing their experience with you. Accessibility is also an issue. Women with disabilities, including those who are deaf or blind, should feel equally able to make a report.

Was this page helpful?

Was this page helpful?

Fields marked * cannot be left blank

Feedback submitted to us on this form is monitored but you won’t receive a reply. In an emergency, visit our emergency contact details page. Please don't include any personal or financial information, for example your National Insurance or credit card numbers.