Environmental problems Get rid of pests at your home

Pest treatment COVID-19 rules and booking

By booking a treatment you agree to the following instructions when the technician calls to treat your property:

  • Keep 2m apart at all times.
  • Open windows before they arrive to aid ventilation, if possible.
  • Open all internal doors if possible to avoid the technician touching door furniture.
  • Have the minimum number of people in the property during the treatment if possible.
  • All surplus people within the property during a visit must stay in a room that won't be treated, for example a bedroom or the garden.

If the above is not followed the technician may not carry out a treatment and you will need to book and pay again.

If you have paid for a treatment that was cancelled due to COVID-19, and you have not yet had a refund or used an Amatuer pack, you will need to book and pay for a new treatment then email pest.control@manchester.gov.uk quoting the new CRM reference number so a refund can be arranged.

The cost of some pest treatments are fully covered by certain Housing Associations, this will show during the booking process.

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