When you can't take your case further
There are some decisions that you can't take any further (to a tribunal for example):
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How we pay you (into your bank account);
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How often we pay you;
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Our right to decide whether to ask you to pay back an amount you have been overpaid;
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How we take back an overpayment if we have the right to take it back;
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The level of rent we use to work out your benefit if you are a private tenant getting Local Housing Allowance;
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Anything about Discretionary Housing Payments
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The rules the Council has put into its Council Tax Support scheme