Council tax What happens if you don't pay your council tax?

Enforcement agents

We can send enforcement agents (formerly known as bailiffs) to your home to seize property to raise money towards paying your council tax debt and our recovery costs.

We will send a letter two weeks before the enforcement agent's first visit telling you how much you owe.

You can contact the enforcement agent and offer to come to a repayment agreement. Do this straight away because the enforcement agent's costs will be added to your bill.

We employ the following enforcement agencies:

Bristow & Sutor
Bartleet Road
Washford
Redditch
Worcs
B98 0FL

Phone: 0330 390 2010
Website: www.bristowsutor.co.uk/pay  

Jacobs
6 Europa Boulevard
Birkenhead
Merseyside
CH41 4PE

Phone: 0151 650 4800
Website: www.jacobsenforcement.com/

Marstons
PO Box 12019 
Epping
CM16 9EB

Phone: 0333 320 2530
Email: generalenquiries@marstonholdings.co.uk
Website: www.marstongroup.co.uk

Newlyn
PO Box 933
59 Clarke Road
Northampton
NN1 9DX

Phone: 01604 633001
Website: www.newlynplc.co.uk

Any enforcement agency acting on our behalf should behave professionally, follow set procedures (including having an internal complaints procedure), and only take appropriate action.

Enforcement agency code of practice (Council Tax)

 

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