Covid-19 Test and Trace Support Payments

How to apply

We can no longer accept applications for the Test and Trace Isolation Support scheme.

What you will need

  • Your National Insurance Number
  • A copy of a recent bank statement (issued within the last two months which must clearly show your name and bank details)
  • Proof of employment (eg. a payslip, letter from your employer, etc.)
  • The name and address of your employer
  • If you are self-employed: proof of your self-employment, eg. recent business bank statement (within the last two months), most recent set of accounts or evidence of self-assessment tax returns
  • Your NHS Test and Trace Account ID reference (8 digit identifier e.g. 4a2c204a). This can be found on your contact journey invitation message (sent by text message or email) or on the confirmation message you were sent when you completed the NHS Test and Trace questionnaire. You will not be able to submit an application without this.

If you are the parent or guardian of a child or young person in your household who is self isolating you must provide one of the following:

  • a letter, email, or other form of communication from the child or young person’s education or childcare setting confirming that they have to self-isolate,
  • the child’s eight-digit NHS Test and Trace ID number; or
  • a screenshot of a young person’s NHS COVID-19 App notification telling them to self-isolate and evidence that the young person has an Education, Health and Care Plan. This is for parents or guardians of young people aged 16-25 who have additional support needs and who have been notified to self-isolate by the NHS COVID-19 App.

What else you need to do

If you receive a self-isolation payment you must self-isolate as requested by NHS Test and Trace. 

If you receive a payment because a child or young person in your household has been told to self-isolate you must ensure that they do.

The NHS website has more information for people who have tested positive, or for anyone that has been in contact with someone who later tested positive, and was told to self-isolate.

You may be prosecuted if you provide false information, or if you do not self-isolate.

Any payment made as a result of fraud may be subject to claw back, as will any grants paid in error. The Government is supporting local councils to make the necessary checks to ensure payments can be verified and have been made correctly.

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