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Alcohol Services Consultation |
Manchester City Council is currently looking at how alcohol early intervention and treatment services are delivered within the city. We are looking at how the whole system can be redesigned, following a review earlier this year that identified ways the current system could be improved.
To help us decide how services should be delivered in the future, we want to take into account the opinions and views of a range of people. This includes our customers and their carers, people involved in providing alcohol services, other stakeholders, and the general public.
Alcohol early intervention and treatment services help people to understand how their alcohol use affects them and those around them, and take steps to manage, reduce or stop their drinking. This includes people who are not dependent on alcohol, but who are drinking at levels that may increase their risk of health or other problems. We estimate that a quarter of the adult population of Manchester is drinking at these levels. |
This questionnaire enables you to tell us what you think is important to alcohol early intervention and treatment services, how you think services should be delivered, and your views on the outcomes you think are important for customers. |
The consultation will start on Friday 13th June 2014 and end on Friday 8th August 2014. This online questionnaire will close at 5.00pm on Friday 8th August 2014. |
If you would like to ask us any questions about this consultation please email r.taylor2@manchester.gov.uk. You can also call our helpline on 0161 219 6922, Monday to Friday, 10am - 4pm. |
If you would like to find out the results of the consultation, you can include your contact details at the bottom of the questionnaire.
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Manchester City Council funds a range of services for people who need support to help them address their alcohol use. We think that people should have access to a range of support and services that will help them understand how alcohol use affects them and those around them, reduce or stop drinking, and improve their health and wellbeing. This includes identification and advice delivered within community and healthcare services for people who want to manage their drinking before it becomes a more serious problem; and specialist treatment services. |
Increased access to services |
We know that alcohol early interventions and treatment work, but at the moment, not enough people are able to access these services. We also think that there are groups of people who could benefit from alcohol early interventions or treatment, but who do not access current treatment services. We want to increase the number of people accessing services by changing the way that those services are delivered. |
From the statements below, please tell us how important you think each are: |
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Q1 |
Accessing alcohol services |
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Very important |
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Quite important |
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Neither important nor unimportant |
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Quite unimportant |
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Very unimportant |
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Don't know |
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Being able to access services in community settings near where you live i.e. GPs and health centres, and other community-based services |
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Being able to access services at different times i.e. evenings and weekends |
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Being able to access all the alcohol treatment and support you need from one single alcohol service |
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Services that work together to provide support for alcohol, drug and mental health problems |
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A single point of access into alcohol treatment services, so you get the same service wherever you are referred from |
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We are looking at ways that we can improve the way alcohol early intervention and treatment services are provided in the city to:
· help people manage their drinking before it becomes a more serious problem · prevent people needing to use other ‘acute’ health and social care services (e.g. hospitals and residential care) · reduce the harm to individuals’ health and wellbeing that results from alcohol misuse · reduce the harm that others can experience as a result of alcohol misuse (e.g. other family members) · help people who are recovering from alcohol misuse to achieve their potential and live independently |
In the future we intend to provide alcohol early intervention and treatment services based on the following principles:
· Identification and brief advice · Assessment and short-term early interventions · Structured treatment · Recovery support |
a) Please tell us what you think about the principles we are proposing
Identification and brief advice
This is used to find out whether people are drinking at risky levels, and offer them the opportunity to talk to someone about ways of reducing the risks (this is sometimes referred to as ‘brief advice’).
We propose:
· Identification and brief advice is delivered in a range of different settings, by a range of trained professionals. This could include GPs, hospitals, healthy lifestyles services, criminal justice services, mental health services, and others. · Training is available for workers in these services, so that they know when and how to deliver these interventions, and when to make referrals to other services. |
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Q2 |
Do you agree with this approach? (Please tick one box only) |
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Assessment and short-term early interventions
This will be the first point of contact with alcohol treatment for most people.
We propose:
· There will be a single point of access to alcohol treatment, taking referrals from a range of agencies (such as GPs, hospitals and the police) as well as self-referrals. · Assessments will identify what treatment people need, and which part of the system will provide this. · There will be short-term interventions for people who are at risk of developing a dependence on alcohol, or who have not been dependent on alcohol for long. · Interventions may include ‘extended brief advice’ (a number of one-to-one sessions focusing on reducing alcohol use). |
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Q3 |
Do you agree with this approach? (Please tick one box only) |
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Structured treatment
Structured treatment is alcohol treatment that is care-planned and co-ordinated by an alcohol treatment professional.
We propose:
· This element of the service will deliver community detoxification, some clinical interventions, psychosocial therapies (e.g. cognitive behavioural therapy, motivational interventions), care planning, and case management. · People will be referred to other services as necessary and appropriate e.g. inpatient detoxification and residential rehabilitation. · Professionals work alongside health and social care services where needed. |
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Q4 |
Do you agree with this approach? Please tick one box only |
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Recovery support
Recovery support can help people address the causes of their alcohol misuse and develop the skills to remain alcohol free or reduce their consumption.
We propose:
· This element of the service will deliver one-to-one and group support. · It will also provide support for people who have completed other types of treatment. · It will help people to access the other services they need to support their recovery e.g. accommodation, employment, and help rebuilding relationships. · It will support individuals to access mutual aid groups e.g. Alcoholics Anonymous |
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Q5 |
Do you agree with this approach? (Please tick one box only) |
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Principles of the treatment system model |
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Q6 |
Please tell us how important you think these service principles are |
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Very important |
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Quite important |
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Neither important nor unimportant |
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Quite unimportant |
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Very unimportant |
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Don't know |
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Identification and brief advice - identification of alcohol misuse in a range of community settings by a range of different, trained staff, with information about reducing risks (‘brief advice’). |
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Assessment and short-term interventions - a single point of access for people who are at risk of developing a dependence on alcohol to identify treatment needed and provide further advice or intervention as necessary. |
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Structured treatment - to provide alcohol treatment that is care-planned and co-ordinated by alcohol treatment professionals with referrals to other services as necessary and working alongside health and social care services where needed. |
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Recovery support - to deliver one-to-one and group support and help people to access other services they need to support their recovery. |
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c) If you disagree with any of the proposals or principles outlined above, please tell us why here. |
d) Any other comments.
Are there any other comments you would like to make about the principles for alcohol early intervention and treatment services? |
Outcomes for customers of alcohol services
We want to make sure that as well as helping people to reduce their alcohol consumption, alcohol services help people to achieve other outcomes which support their recovery. These outcomes will also help us to understand how well services in the city are supporting our customers. |
a) We think that alcohol services should be working towards the following outcomes with their customers. How important do you think the following outcomes are? |
b) Do you think there are any other outcomes that alcohol early intervention and treatment services need to work towards? If so, please tell us about these here. |
c) If you disagree with any of the proposals or principles outlined above, please tell us why here. |
Q4. Any other comments
Are there any other comments you would like to make.
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Part B
About you
Please answer these questions about yourself. They are optional - you do not have to answer, but you will be helping Manchester City Council make sure that the views collected through the consultation represent the views of the resident population. All responses will remain confidential. |
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Q8 |
What involvement do you have with alcohol services? (Please tick the boxes that best describe you) |
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Q9 |
How did you find out about the consultation? Tick as many boxes as applicable |
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Q11 |
My gender is? Please tick one box only. |
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Q12 |
Do you identify with the gender you were assigned to at birth (male or female)? |
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Q13 |
My age is: Please tick one box only. |
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Q14 |
I would describe my ethnic origin as: (Please tick one box only) |
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Q15 |
Do you consider yourself to be disabled? (Please tick one box only) |
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Q16 |
I would describe my sexuality as: (Please tick one box only) |
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Q17 |
Please tell us your faith or religion: (Please tick one box only) |
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Q18 |
What is your marital status? (Please tick one box only) |
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Q19 |
Which of the following best describes your work situation? (Please tick as many as applicable) |
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Following the consultation, the Council will be publishing the findings. If you would like to receive a copy of the results, please include your contact details below.
Please note that any contact details that are given will not be included when the data is analysed. All personal details will be stored separately unless you disclose that you or someone else is at risk of harm. We then have a duty to assess this and may need to contact you or other relevant persons.
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Q20 |
Preferred method of us contacting you: (Please tick one box only) |
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