Adult social care and support
What is social care?
Social care helps adults who need support with daily life. This could be due to:
- Illness
- Disability
- Recovery from injury or operation
- Big life changes
If you're 18 or older and live in the Manchester City Council area, we can help. You can get:
- Advice and information
- An assessment to see what support you need
- Help even if you pay for care yourself
We also support carers, even if the person they care for doesn’t have an assessment.
Who provides social care?
Social care in Manchester is run by the Manchester Local Care Organisation (MLCO). This is a partnership between the Council and NHS.
MLCO offer services such as:
- Safeguarding
- Reablement (help to get back on your feet)
- Short breaks
- Support for learning disabilities
You can read or download a guide to social care for adults in Manchester which explains:
- Who can get help
- How to pay for care
- How to manage your care budget
- How to get and review support
- How to raise concerns or report abuse
Visit the MLCO website for all details and the guide.
Report a concern or complaint
You can also raise concerns or report abuse. Or, make a complaint about the care you have received directly to us.
Report a social care online referral
When you make a request for social care services to Manchester City Council we call it a "referral". Please note that online referrals will not be treated as emergencies.
If you have an emergency please ring the contact service for social care on 0161 234 5001.
Get in touch
You can contact us via:
- Phone: 0161 234 5001
- Email: mcsreply@manchester.gov.uk
Extra help
We work with:
- Schools
- GPs
- Housing teams
- Local charities and groups