Contact Us
Contact a service
If you have a specific query about a service or department you should contact the department directly.
The simplest way to get in touch with the service you require is to use the A-Z of Council services to find their contact details.
If you wish to make a complaint or have a suggestion about a service then we have online forms which allow you to give us feedback.
Emergencies
Council Housing Repairs:
03000 112211
Homeless People:
0161 234 5001 - 24hrs
Adult & Children's Services:
0161 234 5001 - 24hrs
Other out of hours services:
0161 223 7222
General Enquiries
If you are not sure which department to direct your enquiry to or have a general enquiry then you can get in touch with us in the following ways.
Email: contact@manchester.gov.uk
Telephone: 0161 234 5000 (Monday to Friday 9.00am - 5.00pm)
Text (SMS): 86099
By Post:
Manchester City Council
Town Hall
Albert Square
MANCHESTER
M60 2LA
Contact a service
- Adult & Children's Services 0161 234 5001
- Council Tax 0161 234 5002
- Benefits 0161 234 5003
- Environmental Services 0161 234 5004
- Manchester Registration Service 0161 234 5005
- Payments 0161 234 5006
- Library renewals 0161 234 5007
Visiting the council in person
"Visit in person" services, that were previously based at the Town Hall extension, have moved to Number One First Street:
- Business rates
- Council Tax and Housing Benefits
- Homelessness
- Licensing
- Manchester Advice
- Payments Counter
- Planning and Building Control
Opening hours are 8am-5pm, Monday to Friday.
You can also download maps and travel advice for the Town Hall or the Customer Service Centre at Number One First Street.
Contacting an Executive Member
If you live, work or study in Manchester, you can ask an Executive Member a question who will respond by email. The answer to your question may also be published on this website.
The Executive Members are the Leader and the nine other Councillors that make up our Executive. Each member of the Executive has responsibility for part of the Council's services and functions.
You can read the questions which have been answered to date or if your question has not been covered you can put your question to an Executive member of the council.
Contacting your Councillor
Manchester City Council's 96 Councillors can be contacted by visiting their individual pages. You can search for Councillors by name, postcode or ward.
Website Feedback
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