Manchester City Council

Business & investment Contact Business Rates

How to contact the Business Rates Service

Online Services:

Did you know that the following services are available online:

You can contact us in the following ways:

Email us: We request that you email your enquiries as emailed queries are processed faster than enquiries by post or fax. We aim to deal with all correspondence within 14 days.

Write to us: The Business Rates Service, Revenues and Benefits Unit, PO Box 3, Manchester, M15 5BA

Fax us: 0161 274 7215

See an advisor: at our Customer Service Centre in the city centre. You need to make an appointment to do this. Please phone 0161 234 5002 between 9am and 6pm or fill in an online form to arrange an appointment. Or, you can call into the Customer Service Centre to make an appointment. It is open from 9am to 5pm Monday to Friday. The Customer Service Centre is on the Ground Floor, Town Hall Extension, Albert Square, M60 2LA. Please use the Mount Street entrance to the Town Hall Extension.

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