Manchester City Council

Manchester arena attack

People who wish to gather at 10.31pm one week on from the terrorist atrocity will come together at St Ann's Square.

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The Council & democracy Complaints Performance

We produce statistics to show the number of complaints we received at each stage of our complaints procedure and the percentage that were upheld. Upheld or partially upheld means that, after we investigated, it was considered that we were at fault.

We have a three stage complaints process


Performance Statistics


The Ombudsman will publish every council's performance in the Annual Review. See our performance.

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