How can I use the ASB case review?
The ASB case review allows victims and communities to request a review of how their reports of anti-social behaviour have been dealt with, if the threshold for review has been met.
The threshold is defined as 3 complaints of anti-social behaviour in the last six months. Each of these 3 complaints must have been made within one month of each of each of the incidents taking place. We may also consider:
The persistency of the anti-social behaviour;
The harm or potential harm caused by the anti-social behaviour; and/or
The adequacy of the response.
The ASB case review can be requested by a person, including a third party on behalf of a victim, provided the victim consents to information being shared with the third party along with other relevant organisations or bodies.
Applicants will be offered the services of interpreters, translators, and signers if required. Applicants also have the right to involve an advocate to support them. If an applicant is under 18 on the date the application is made, the application must be made by a responsible adult on their behalf.
You can either:
Fill in the ASB case review online form
Write a letter to ASB case review, Manchester CSP, Town Hall, Manchester, M60 2LA
You will need to provide details of each time you've complained, who you've complained to (name, organisation and/or Incident Reference Number) and information about the anti-social behaviour.
If you have an ongoing complaint that is being dealt with, your case is not appropriate for the ASB case review.